As the population in India is increasing greatly with each passing year, basic sanitation and sewage facilities seems insufficient to support this huge population of people. Apparently, weak sanitation and untreated sewage is believed to have caused various health problems as well as water pollution. Thus, as an initiative to create a cleaner and greener India, Ministry of Urban Development along with Ministry of Drinking Water and Sanitation started Swachh Bharat Mission that aims at attaining hygiene, waste management and sanitation across the nation till 2nd October, 2019.

In mid 1990s e-governance initiative started in India with projects like railway computerization, land record computerization and many more which were mainly emphasized on providing citizen-centric services. But due to limited features, these e-governance services did not have much impact and created the need for a more comprehensive planning and implementation for the infrastructure required to be put in place, interoperability issues to be addressed, etc. to establish a more connected government.